Shipping policy
At SONNY HALO, we are committed to providing a smooth and efficient shipping experience for all our customers. Below are the key details of our shipping policy:
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Order Processing Time
All orders will be processed within 2-3 business days. Orders placed after 12:00 PM (local time) or on weekends and holidays will be processed on the next business day. -
Shipping Method
We offer various shipping methods, including standard and expedited options. Shipping fees will be calculated at checkout based on your location and chosen method. -
Shipping Charges
Shipping costs are calculated based on your order size and delivery destination. You can view the total shipping charge at checkout before completing your order. -
Responsibility for Shipping
Once an order is shipped, SONNY HALO is not responsible for delays, lost packages, or any damage during transit. We recommend tracking your order and contacting the carrier directly for any issues that arise. -
Incorrect Shipping Information
Please ensure that the shipping address provided is accurate. SONNY HALO is not responsible for any delays or non-delivery caused by incorrect or incomplete address information. -
International Shipping
We currently offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or additional fees that may apply upon delivery.
If you have any questions or need assistance, feel free to contact our customer service team on our website!
Thank you for choosing SONNY HALO!